Contact
Let's talk.
Map your route
to revenue.
Tell us what you are launching and where. A Nordgate specialist will map the markets worth opening first and the fastest path to going live as merchant of record. Already a customer? The teams to reach are below.
- A specialist who knows cross-border software, not a generic SDR
- A tailored market plan: where to launch first and why
- A clear migration path off your current payment and tax stack
- Honest pricing, no setup fees, no long-term lock-in
11 days
Median time to launch
140+
Countries you can reach
1 day
Typical reply from sales
Book your intro call
No deck, no pressure. Just a sharp conversation about how to sell your software worldwide.
Prefer email? sales@nordgate.financial
In good company with software sellers from indie studios to public companies
- SaaS & cloud software
- Developer tools & APIs
- Games & in-app goods
- Digital media & content
- Online learning & creators
- Security software
Reach the right team.
Sales is for new launches. For everything else, here is exactly where to go. Please do not send full card numbers, security codes, or passwords by email.
Buyer and payment support
Receipts, refunds, duplicate or incorrect charges, disputes, and statement-descriptor questions.
Vendor onboarding
Software companies, platforms, and creators applying to sell through Nordgate.
Compliance and legal
Acceptable-use concerns, suspicious-activity reports, regulatory and law-enforcement requests.
Privacy
Access, correction, deletion, and other data-protection requests under applicable law.
General enquiries
Partnerships, press, and anything that does not fit the lanes above.
Nordgate Financial Inc.
- Registered office
- 6d - 7398 Yonge St PMB 889, Thornhill, Ontario, L4J 8J2, Canada
- Office
- Studio WR.1.05, Wenlock Studios, 50-52 Wharf Road, Islington, London N1 7EU, United Kingdom
- Support hours
- Monday to Friday, 09:00-18:00 UK time, excluding public holidays
- Languages
- English and Spanish
- Statement descriptor
- NORDGATE FINANCIAL
Before you reach out.
A few quick answers about contacting Nordgate, whether you are launching or already live.
Already a buyer? Get supportWhat happens after I reach out?
A specialist reviews what you sell and where, then books a 30-minute call. You leave it with a market plan and a clear next step, not a hard pitch.
I already bought something. Where do I get help?
Buyer and payment questions go to our support team, not sales. Head to the support page or email support@nordgate.financial with your order number and we will trace the transaction.
How fast do you reply?
Sales typically replies within one business day. Support aims to give a first response within one to two business days, depending on the request.